Shipping & Returns
FREE SHIPPING for Orders over 150€ Europe & $250 Worldwide
Portugal: < 150€ - 9,90€
Europe: < 150€ - 9,90€
Rest of World: < $250 - $29,90
| Shipping country/region | Estimated delivery time |
|---|---|
| EUROPA | |
| Portugal (Mainland and Islands) | 2-3 business days |
| Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Metropolitan France, Norway, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain (Mainland and Balearic Islands), Sweden, Switzerland, United Kingdom. | 3-4 business days |
| ASIA, MIDDLE EAST | |
| Bahrain, Brunei, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kuwait, Lebanon, Macao SAR, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, South Korea, Singapore, Taiwan, Thailand, UAE. | 3-4 business days |
| AMERICA, OCEANIA | |
| Australia, Canada, Chile, Colombia, Mexico, New Zealand, Puerto Rico, United States of America. | 3-4 business days |
| AFRICA | |
| Ivory Coast, Kenya, Mauritius, Morocco, Nigeria, Senegal, South Africa. | 3-4 business days |
For security, all purchases at lemonsiuermaison.com require a client's signature or that of an adult representative. The courier may ask for ID upon delivery. If no one is available to sign, the courier will make three attempts over three consecutive business days. After five days with no communication, undelivered packages will return to Le Monsieur warehouse. Le Monsieur will attempt to contact the client for re-shipment. Failure to deliver will result in order cancellation and client reimbursement.
Le Monsieur cannot be held responsible for unanticipated delivery delays beyond its control.
2. Returns
Free returns are available within 14 days of your online order delivery date.
Contact us at info@lemonsieurmaison.com to begin the return process.
Please note that the items must be in re-saleable condition and that personalised items are non-exchangeable, non-refundable.
New orders are subject to merchandise availability. We will inform you if we are unable to fulfill your order.
3. Gifts
All items purchased as a gift are gift-wrapped on a complimentary basis and include a personalised note that you specify when confirming your purchase.
Gifts are shipped in branded boxes and no price is included in the delivery documentation.